Booking Terms & Conditions

If you use milimo Brisbane Limousine Services, you are agreeing to be bound by the terms and conditions listed below.

Amendments
Any amendments to your booking after confirmation can only be accepted subject to availability. milimo Brisbane Limousines Service reserves the right to charge an amendment fee in respect of any change to your booking, in addition to any other applicable charges in relation to the amendment.

Customer Responsibility
Check and verify the above booking confirmation, that the details are accurate & correct.
Any alterations or changes should be advised to our office at your earliest convenience as any diversions or additions to the above booking will incur additional charges.

Cancellation
Cancellations 2 hours prior to the scheduled pick up time will incur full transfer charge.
Cancellations 8 hours prior to the scheduled pick up time (outside business hours) will incur full transfer charge.
Cancellations for specialised transport such as Bentley, Stretch Limousines & Buses within 48 hours of scheduled pick up time will incur full or part charge.

Waiting
We will always endeavour to accommodate our clients who require excess time with our vehicles. Where possible, the vehicle will be made available for as long as possible after the specified period of your reservation. Waiting / over time will be charged in 10-minute increments as per our standard fees.
10 minutes after the scheduled pick up time waiting time will be charged at $1.00 per minute for Sedans and Mini Buses and $2.20 per minute for Mini Buses
Airport Pick Ups: Waiting time will apply 25 minutes after touchdown of the scheduled flight arrival time. In the case of lost luggage where the driver is required to wait, waiting time will be charged at $1.00 per minute for Sedans and $2.20 per minute for Mini Buses.

Substitute
milimo Brisbane Limousine Service reserves the right to substitute any vehicle with an equivalent vehicle or refund in full any amount paid if we are unable to provide pre-booked vehicle due to conditions outside our control (e.g. Road conditions, storms, breakdowns)

Credit Cards
In the event of payment via credit card, milimo Brisbane Limousines Service will charge an additional fee of up to 2.5% of the value of the booking according to the type of credit card used.

Liability
milimo Brisbane Limousine Service has no liability for any loss or damage occasioned by the negligence, act or omission of any supplier or other third parties. In circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements.

Financial Liability

The client assumes full financial liability for any damage to the limousines / booked Hire vehicles caused during the duration of the rental by them or any members of their party.

At the company’s discretion, the client agrees to be fully liable for all charges that may incur but are not limited to:
$20.00 per broken glassware
$250.00 minimum for each carpet or seat burn
$350.00 Sanitation fee (due to sickness interior or any soiling)
$100.00 Detailing and wax (due to sickness exterior)
$300.00 minimum for each act of vandalism

Food / Alcohol & Illegal Substances / Materials
Are not to be consumed on any vehicle without prior approval. In such circumstances, payment of a bond may be required to cover the risk of damage to the vehicle. You’re responsible for any damage is in accordance with these terms and conditions.

Damage
You are responsible for any charge levied by a supplier in respect of any damage caused to a vehicle as a direct result of your booking. You will not be responsible for payment where damage was caused by the actions of any employee of the supplier. In all cases, the driver of any vehicle will have the discretion to stop the vehicle and disembark those passengers engaging in unacceptable or unruly behaviour.

Smoking
Smoking is strictly prohibited in our vehicles.

Quotation
Prices are current at the time of quotation and subject to availability at the time of booking. All quoted prices include GST. milimo Brisbane Limousines Service reserves the right to pass on, without notice, any increases that may occur in any applicable airport charges, road tolls, entry fees or parking charges.

Indemnity
You agree to indemnify milimo Brisbane Limousine Service for all loss or damage, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this website, any information that you provide to milimo Brisbane Limousine Service via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy and trademark infringement.

Account Payments
Accounts over 30 days will incur a surcharge of 6% per annum

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